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Privacy Policy

WHY THIS PRIVACY POLICY?

This Privacy Policy is published and made available to Users or Visitor pursuant to:

  • Section 43A of the Information Technology Act, 2000;

  • Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPI Rules”); and

  • Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

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This Privacy Policy sets out the type of information collected from the Users, including the nature of the sensitive personal data or information, the purpose, means and modes of usage of such information and how and to whom the Company shall disclose such information.

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OUR ASSURANCE

We promise to our User(s) that at no point of time, we will sell or rent the personal information to third parties or any other legal entity for their commercial and marketing purposes without the explicit consent of the User. However, we may from time to time, disclose statistical information about our website and visitors, such as number of visitors, number and type of goods and services purchased, etc.

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INFORMATION COLLECTED

The Privacy Policy applies to information collected and processed by the Company consisting of following:

 

  1. Personal information is information related to a visitor or a User, or a combination of pieces of information that could reasonably allow him to be identified by us. The ambit of Personal information may extend to full name, personal contact numbers, residential address, email address, gender or date of birth of the User or the Visitor who wishes to avail our services or buy our products. While information such as date of birth in isolation may not be enough to uniquely identify the visitor, a combination of full name and date of birth may be sufficient to do so.

  2. Sensitive personal data or personal information includes information which is collected, received, stored, transmitted or processed by the Company. Such information may consist of:

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  • Password;

  • Financial information such as bank account details or credit card details or debit card details or any other payment instrument details which shall include third party wallets (Example: Paytm, PhonePe, Mobikwik, etc.), Unified Payments Interface (Example: Google Pay, BHIM UPI, etc.) ;

  • Gender

  • Any detail relating to the above personal information categories as provided to the Company for providing service; and

  • Any of the information received under above personal information categories by the Company for processing, which is stored or processed under a lawful contract or otherwise.

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Please note that any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal information.

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DEVICE INFORMATION

When you visit our websites, we may collect data about the type of device you use, your device's unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine a device's approximate location to allow us to improve our products and services.

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  1. Device attributes: information such as the operating system, hardware and software versions, battery level, signal strength, available storage space, browser type, app and file names and types, and plugins.

  2. Device operations: information about operations and behaviors performed on the device, such as whether a window is foregrounded or backgrounded, or mouse movements (which can help distinguish humans from bots).

  3. Identifiers: unique identifiers, device IDs and other identifiers, such as from games, apps or accounts that you use. • Device signals: Bluetooth signals, information about nearby Wi-Fi access points.

  4. Data from device settings: information that you allow us to receive through device settings that you turn on, such as access to your GPS location, camera or photos.

  5. Network and connections: information such as the name of your mobile operator or ISP, language, time zone, mobile phone number, IP address, connection speed

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USE OF SUCH INFORMATION

We use your personal information to facilitate the services you request. Karviich.in will endeavour to protect the privacy and legal rights of users. Any and all Personal and Sensitive Information as defined in this privacy policy will be available to us and we have the right to use this information until the you communicate with us and direct us not to use it further. We may provide your collected information to our affiliates and service providers under contract (such as customer care, data analytics) to support the operation of the Website and our services. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses.

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We use your personal information including but not limited to for the following:​

a. Resolve disputes;

b. Troubleshoot problems;

c. Help promote safe trading;

d. Collect fees owed;

e. Measure consumer interest in the services provided by us,

f. Inform you about online and offline offers, products, services, and updates;

g. Customise your experience;

h. Detect and protect us against error, fraud and other criminal activity;

i. Enforce our User Agreement, and in general to improve the user experience and make it comparable to other e-commerce websites;

j. In our efforts to continually improve our product and service offerings, we collect and analyse demographic, profile and usage data about our users' activity on our Site.

k. And as otherwise described to you at the time of collection.

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COMMUNICATE WITH YOU

Subject to your prior express consent, we may use personal data to send you marketing communications in relation to our products and services, communicate with you about your account or transactions, inform you about our policies and terms, share your personal data with third party partners who may send you marketing communications in relation to their products and services. If you do not wish to receive email communications for marketing purposes, please Contact Us to opt-out. We also may use your data to process and respond to your requests when you contact us.

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OFFERING AND MEASURING TARGETED ADVERTISEMENTS AND SERVICES

Subject to your prior express consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications and to determine the effectiveness of our promotional campaigns.

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ADVERTISEMENTS

Where a user enters information on any form of an advertiser, the information is simultaneously collected by us and the advertiser. The information is used by Karviich.in in accordance with the terms of this privacy policy and is used by the advertiser as per the advertiser’s prevalent privacy policies. Since we do not control the privacy practices of these advertisers, you should evaluate their practices before deciding to provide the said information. Karviich.in may also use personally identifiable information in an aggregated form and disclose to advertisers and other third parties for other marketing and promotional purposes.

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LEGAL REQUESTS

It may be necessary by law, legal process, litigation, and/or requests from public and governmental authorities to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We cooperate with law enforcement and regulatory inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights, to help protect you and the community from bad actors. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we may (and you authorize us to) disclose some of your personal information as is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

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DATA SECURITY

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you put in before it is sent to us. Once your information is in our possession we adhere to strict security guidelines in compliance with the (Indian) Information Technology Act, 2000, protecting it against unauthorized access. If you feel that the security of your account or personal data has been compromised, please immediately Contact Us. Please be aware that, despite our best efforts, no security system is impenetrable. In the event of a security breach, we will promptly notify you and the proper authorities if required by law.

 

We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.

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YOUR RIGHTS

We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect. You have the right to receive your personal data in a structured and standard format. You are also entitled to restrict or object, at any time, to the further processing of your personal data. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data.

To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain.

There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain. You may Contact Us to exercise your rights. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days

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ACCESS OR CHANGE YOUR PERSONALLY IDENTIFIABLE INFORMATION

To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifying information. If you have registered your profile on Karviich.in, a one time password (OTP) shall be sent on your registered phone number which shall be verified in order to access your profile information.

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GENERAL EXCEPTIONS

If we are required to intercept, disclose, monitor and/or store your personal information:

(a) By law

(b) To conduct our business

(c) To secure our systems, or

(d) To enforce our own rights, we will do so in the manner as prescribed by law. Such interception, disclosure, monitoring and storage may take place without your knowledge. In these cases, we will not be liable to you or any third party for any damages howsoever arising from such interception, disclosure, monitoring and storage. Additionally, we may monitor your personal information to the extent that this may be required to determine compliance and/or to identify instances of noncompliance. This monitoring may include (without limitation) the filtering of incoming and outgoing electronic data messages to identify, limit and/or prevent the transmission of spam, viruses and/or unlawful, defamatory, obscene or otherwise undesirable material or content. We may under certain circumstances procure an element of the services from a third party service provider. To the extent that it may be necessary, and solely for the purposes of providing the service to you, you agree that we may disclose to such third party any of your personal information that may be necessary for the procurement of services from the third party.

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CONSENT

By using the Site and/ or by providing your information, you acknowledge our use of your personal information in the manner as set out in this Privacy Policy. Any changes to our privacy policy will be communicated through our Web site at least __ days in advance of implementation.

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PLUGINS

This website uses so-called social plugins of the social network Facebook, Instagram, _____which are operated by their respective entities. Please read their Privacy Policies for further information on how they protect your personal data. If you do not want these parties to collect personal information about your visit to Karviich.in, please log out of them before visiting our website.

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UNSUBSCRIBE

Every user can refuse the use of his data for advertisement purposes at any time without any reason by sending an email to kartikay_awasthi@hotmail.com

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CHANGES IN POLICY

You unconditionally agree that using this website signifies your assent to Karviich.in’s Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using our website. Any dispute over privacy is subject to this policy and our terms of Use, including limitations on damages. Karviich.in reserves the right to change the terms of use and this Privacy policy, at any time. Any changes in the policy will be posted and you are expected to know about it. Unless stated otherwise, our current Privacy policy applies to all information that we have about you and your account.

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GRIEVANCE OFFICER

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are published on the Site in User Agreement

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